General Dynamics Information Technology Sr Systems Technician in Ft Gordon, Georgia
Contract: I2TS 3
Position: Sr Technician, Systems – Field Service Technician (L1)
Location: Fort Gordon, GA
GDIT is seeking candidates to support the US Army Intelligence and Security Command (INSCOM). Under the I2TS 3 task order, INSCOM ensures reliable, uninterrupted availability of Command, Control, Communications, Computers, and Information Management (C4IM) including: networks, hardware, software, engineering, and specialized tools at the point of customer need to support INSCOM's mission. INSCOM and its MSCs provide the enabling layer to connect the Army and its tactical formations to defense and national intelligence agencies via tactical networks. The ability to provide mission critical intelligence is dependent on the successful use of its information technology (IT) networks worldwide.
Principal Duties and Responsibilities:
An I2TS 3 Field Service Technician will:
Provide Tier I and II support at remote field and garrison sites
Perform server and desktop installation, basic cabling
Perform systems administration of desktop and server systems connected to local and wide area networks
Provide desktop system management involving account monitoring, security, operating system (OS) installation, and other local area system administration related functions
Be capable of running an entire remote site by themselves with demanding customers in austere or garrison locations
Maintain and load cryptographic devices and keys
Perform troubleshooting, maintenance, and repair on many types of hardware and software
Assist in repairing computers, printers, digital senders, etc.
Perform Level I/II Active Directory functions such as unlocking accounts, creating and issuing accounts, etc.
Desirable Skills / Experience:
Knowledge of the principles, methods, and techniques used in information system troubleshooting and support
Knowledge of related hardware and software
Ability to interact with customers on a daily basis providing guidance and procedures concerning account requests, e-mail, home directories, file access/storage, local procedures, etc. as required to ensure mission success
DoD 8570.01-M IAT Level II Computing Environment (CE) Certification as determined by the Program Manager is required prior to support on contract
Required Security Environment Certification:CompTIA Security+ CE or equivalent
Desired Computing Environment (CE) Certification: Microsoft Windows 7, or Microsoft Certified Technology Specialist (MCTS)
- TS/SCI required
Candidates must be willing and able to attain a CI Polygraph for certain positions as determined by the contract
Position may require lifting of objects (i.e. IT Hardware), reaching/bending/kneeling (i.e. plug in cables) and other moderately strenuous activity
- High School Diploma/GED with 6 years of related experience, or Associates Degree with 4 years of related experience
4-6 years of directly related experience supporting information systems operations.
As a trusted systems integrator for more than 50 years, General Dynamics Information Technology provides information technology (IT), systems engineering, professional services and simulation and training to customers in the defense, federal civilian government, health, homeland security, intelligence, state and local government and commercial sectors.With approximately 32,000 professionals worldwide, the company delivers IT enterprise solutions, manages large-scale, mission-critical IT programs and provides mission support services.GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
Job ID 2017-32730
Number of Positions 6
Job Locations USA-GA-Ft Gordon
Job Function Information Technology
Security Clearance Level Top Secret/SCI
Full/Part Time Full Time