RLM Communications, Inc. Systems Administrator  in Fort Gordon, Georgia

Title

Systems Administrator

Category

Information Technology

Description

  • Perform systems administration of desktop and server systems connected to local and wide area networks. Desktop system management responsibilities involving account monitoring, security, Operating System (OS) installation, and other local area system administration related functions

  • Provide support for implementation, troubleshooting and maintenance of IT systems

  • Manage IT system infrastructure and any processes related to these systems

  • Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all client/server/storage/network devices, mobile devices, etc.

  • Provide Tier 1 and Tier 2 problem identification, diagnosis and resolution of problem

  • Provide support for the escalation and communication of status to agency management and internal customers

  • Provide support for the dispatch system and hardware problems and remains involved in the resolution process

  • Provide in-depth experience in trouble-shooting IT systems

  • Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance

  • Provide detailed analysis and feedback to agency management and internal customers for escalated tickets

Position Requirements

Education:

  • HS/GED + 10 years; or

  • Associates Degree + 8 years; or

  • Bachelor’s Degree + 6 years; or

  • Master’s Degree + 4 years; or

  • PhD + 2 years

Required Certifications:

  • Minimum DoD 8570 IAT Level II certified; for example, CompTIA Security+ and other

  • Computing environment certification like Windows Server, Windows 10, or other

Travel: Up to 10%

Desired Skills:

  • Configure and manage UNIX and Windows operating systems

  • Install/load operating system and application software

  • Isolate and resolve hardware and software problems involving the applications, the operating system, the hardware, the communications infrastructure, or any combination thereof

  • Troubleshoot, maintain integrity and configure network components along with implementing operating systems enhancements to improve reliability and performance

  • Integrate new technologies into new and existing systems including the transition and migration of corporate systems

  • Exceptionally Complex research and evaluation of new concepts and processes to improve performance. Analyze cross-functional problem sets, identify root causes and resolve issues. Assist more junior level technicians, specialists, and managers in their activities. Can perform all tasks of lower level technicians, specialists, and/or managers

  • Leadership/Management. Works individually, actively participates on integrated teams, and leads multiple tasks, projects or teams. Oversees and monitors performance, and when required, takes steps to resolve issues

Clearance: Top Secret with current OR previous SCI access

Full-Time/Part-Time

Full-Time

Tags

Position

Systems Administrator - GISA

Number of Openings

1

Location

Fort Gordon, GA

About the Organization

RLM Communications, Inc. with several locations in the United States, is headquartered just a few minutes away from the gates of Fort Bragg, NC. RLM is quickly growing as a small business and a leader in the community. We specialize in: •Information Assurance, Information Technology, Intelligence, & Cyber Security •Information Technology Infrastructure Library (ITIL) Training & Implementation •Healthcare IT •Systems Integration & Audio Visual Support •Program Management & Staff Support Services

RLM is a Quality focused organization. Quality means providing the customer with excellent solutions that completely fulfill their requirements. We strive to continuously improve our processes, personnel, and services to ultimately become the government's contractor of choice. Quality is the philosophy behind all we do, our strategy for growth- it is our mission!

This position is currently accepting applications.