University Health Care System Unit Clerk PRN 7NS Pulmonary Med/Surg in Augusta, Georgia
Performs support activities for patients in all age groups (neonate, infant, children, adolescent, adult, and geriatric). The Unit Clerk is responsible for clerical duties related to patient transfer and discharge, coordination of room assignment, and management and coordination of patient medical record while on the unit. Performs reception, scheduling, charge capture (ie: unit supplies) and other general clerical duties which support unit-based, multidisciplinary patient care teams. Embraces shared governance nursing organizational principals by keeping informed of shared governance activities and fulfilling job duties that assist the unit to achieve unit goals and objectives. Accountability is monitored through direct observations, financial goal achievement, performance improvement activities, and peer/customer satisfaction.
EducationAbility to read, write, perform mathematical calculations, and follow written and verbal instructions. High School diploma/GED required.Related post-high school education preferred. (Examples: Unit Clerk, Medical Secretary, etc. or related course work.)ExperienceCertified Unit Clerk is preferred.At least one year experience clerical type position is preferredExperience dealing with the public and a demonstration of excellent customer service skills required.Data entry/retrieval or other computer experience required. Experience with PC based applications strongly preferred.Completion of a unit clerk program is preferred.Knowledge, Skills and AbilitiesBasic knowledge of growth and development relevant to the ages of the patients served in order to effectively relate to and communicate with the public.Ability to think critically and prioritize multiple tasks and responsibilities.Ability to perform efficiently and effectively under stress.Ability to demonstrate a high level of interpersonal skills in order to interact effectively as a team member and effectively communicate with patients, families, visitors, team members, physicians, and other hospital personnel with whom daily interactions must take place.Demonstrates problem-solving skills sufficient to allow effective problem/conflict resolution.Demonstrated traits of initiative and dependability.Philosophy of health care service is compatible with that of the mission of University Hospital.Physical DemandsStanding for long periods of time (8 to 12 hours)Walking for long periods of time (8 to 12 hours) to include moving about the work area, hospital and/or campus as neededSitting for extended periods (8 to 12 hours)Must be able to bend, stoop and reach/lift above your headSight: must be able to read documentation in a variety of formats such as items in print or electronically. For Health Care Providers (HCP) must be able to visualize patient condition and see data displayed on monitoring devices, etc.Auditory: must be able to hear in order to clearly communicate with others and use communication devices such as telephones, must be able to hear patients, alarms, call bells, etc.Tactile: must have ability to handle equipment and/or devices related to job duties, enter documentation within computer system. For HCP must be able to feel for pulses, skin temperature, and other patient conditionsOlfactory: HCP need to be able to smell disease-specific smellsHCP should not manually lift (including transfer, reposition, or move) patients who weigh greater than 35 pounds. The appropriate safe patient handling device will be used, except in emergency situations (life or death situations where delay in obtaining and using the safe patient handling equipment may be detrimental to the patient). Refer to Policy/Procedure G-89Proper body mechanics will be used when moving or lifting any equipment or supplies
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Department6311 - 7 North/South
Shift7:00 am - 7:00 pm